Privacy Policy

Creed Property Management ("Company," "we," "us," or "our") is committed to protecting the privacy of our tenants, property owners, vendors, clients, website visitors, and other users of our services.

This Privacy Policy explains how we collect, use, disclose, and safeguard information provided to us through our website, business operations, and communications, including email, telephone, and text messaging services.

Mobile/SMS opt-in information is never shared with third parties for their own marketing purposes.

Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Company name
Mailing address
Email address
Telephone number
Mobile phone number
Property information
Lease and tenancy information
Vendor and contractor information
Payment and billing information
Other information provided during the course of business

We may also collect information automatically through our website, including:

IP address
Browser type
Device information
Website usage data
Cookies and similar technologies

How We Use Information

We may use your information to:

Provide property management services
Respond to inquiries and requests
Communicate regarding tenant, owner, and vendor matters
Process payments
Distribute invoices, statements, and notices
Coordinate maintenance and repair activities
Schedule inspections and appointments
Provide emergency notifications
Improve our services and website
Comply with legal and contractual obligations

Text Message (SMS) Communications

If you provide your mobile phone number and consent to receive text messages, we may send SMS communications related to:

Account notifications
Payment confirmations
Maintenance updates
Inspection scheduling
Emergency notifications
Property-related communications
Customer support and service updates

Message frequency may vary.

Message and data rates may apply based on your wireless carrier's plan.

You may opt out of SMS communications at any time by replying STOP to any text message.

For assistance, reply HELP or contact our office.

SMS Consent and Mobile Information

SMS consent is not shared with third parties or affiliates for marketing purposes.

Mobile phone numbers collected for SMS communications are used solely to deliver the communications requested by the recipient and to support our property management business operations.

Information Sharing

We do not sell personal information.

We may share information with:

Property owners and their representatives
Service providers and contractors performing services on our behalf
Payment processors
Technology service providers
Government agencies when required by law
Professional advisors, including legal and accounting professionals

Information is shared only as necessary to provide services, fulfill contractual obligations, or comply with legal requirements.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage system is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain information only as long as reasonably necessary to:

Provide services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements

Third Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party websites.

Users should review the privacy policies of those websites independently.

Children's Privacy

Our services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

Your Rights

Depending on applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of information where permitted by law
Withdraw consent for certain communications
Opt out of SMS communications

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

Contact Information

Creed Property Management

P.O. Box 22334

Tampa, FL 33622

Phone: (813) 833-7563

Email: Support@creedpropertymgmt.com

If you have questions regarding this Privacy Policy or our privacy practices, please contact us using the information above.